What Makes an Item Eligible?
Eligible items are products that your specific Humana health plan has approved for purchase using your OTC or Flex benefits card. Most eligible items fall into categories that the IRS or your plan designates as health-related — things like over-the-counter medications, medical devices, and personal care supplies that support your physical wellbeing. Because benefit packages vary by plan and region, the specific items available to you may differ from those available to another Humana member. That said, most members share access to a broad and useful core set of categories.Your plan determines which categories and specific items are covered. Always verify eligibility in your member portal before shopping to avoid declined transactions.
Eligible Item Categories at a Glance
The following categories represent the most common product types covered under Healthy Benefits Plus. Use these as your starting point when planning your shopping list.Pain Relief & Fever
Aspirin, ibuprofen, acetaminophen, topical analgesic creams, and fever reducers.
Cold, Flu & Allergy
Antihistamines, decongestants, cough syrup, nasal sprays, and throat lozenges.
Vitamins & Supplements
Multivitamins, vitamin D, calcium, fish oil, probiotics, and immune support supplements.
First Aid
Bandages, gauze, antiseptics, thermometers, heating pads, and cold packs.
Dental & Oral Care
Toothbrushes, toothpaste, mouthwash, floss, whitening strips, and denture care products.
Eye & Ear Care
Eye drops, contact lens solution, reading glasses, ear drops, and ear wax removal kits.
Diabetes Care
Glucose monitors, test strips, lancets, insulin syringes, and diabetic socks.
Personal Care
Incontinence products, feminine hygiene items, compression socks, and adult briefs.
Health Devices
Blood pressure monitors, pulse oximeters, pedometers, and digital thermometers.
Detailed Category Breakdown
Knowing the category names is a great start, but knowing the specific products inside each one helps you shop smarter and faster. Here’s a deeper look at what you’ll find in each section.Pain Relief & Fever
Pain Relief & Fever
This is one of the most frequently used categories for good reason — everyday aches and pains are a fact of life. Your benefits card typically covers:
- Aspirin (regular and low-dose/81mg varieties for heart health)
- Ibuprofen (Advil, Motrin, and store brands)
- Acetaminophen (Tylenol and store-brand equivalents)
- Naproxen sodium (Aleve)
- Topical pain creams and patches — including menthol-based rubs (like Bengay or Icy Hot), lidocaine patches, and capsaicin creams for arthritis or muscle soreness
- Fever reducers for adults
Cold, Flu & Allergy
Cold, Flu & Allergy
Cold and flu season hits hard, and your benefits allowance helps you prepare in advance. Eligible products in this category include:
- Antihistamines — cetirizine (Zyrtec), loratadine (Claritin), diphenhydramine (Benadryl)
- Decongestants — pseudoephedrine and phenylephrine-based products
- Combination cold & flu remedies — DayQuil, NyQuil, Theraflu, and store equivalents
- Cough syrup and cough drops — Robitussin, Delsym, Halls, and similar brands
- Throat lozenges — including medicated varieties
- Nasal sprays and rinses — saline sprays and neti pots for sinus relief
Vitamins & Supplements
Vitamins & Supplements
Preventive health is a cornerstone of your Healthy Benefits Plus program. Vitamins and supplements that are commonly covered include:
- Multivitamins — adult, senior, and gender-specific formulas
- Vitamin D — one of the most commonly recommended supplements for bone and immune health
- Calcium — especially important for bone density as you age
- Fish oil / Omega-3 fatty acids — for heart and joint health
- Probiotics — to support digestive and immune health
- Vitamin C, zinc, and elderberry — popular immune-support supplements
- B-complex and B12 — energy and nerve health
- Magnesium — for muscle function and sleep support
First Aid
First Aid
A well-stocked first aid kit is one of the best investments you can make for your home, and your benefits card can help you build one:
- Adhesive bandages — assorted sizes (Band-Aid and store brands)
- Gauze pads and rolls
- Medical tape and wraps
- Antiseptic solutions and wipes — hydrogen peroxide, isopropyl alcohol, Neosporin
- Digital thermometers — oral, forehead (temporal), and ear varieties
- Heating pads and electric heat wraps — for back pain and muscle recovery
- Cold/ice packs — both instant and reusable
- Elastic bandages — for sprains and compression
Dental & Oral Care
Dental & Oral Care
Good oral health is closely connected to your overall wellbeing. The dental and oral care category typically includes:
- Toothbrushes — manual and battery-powered varieties
- Toothpaste — fluoride, sensitive, and whitening formulas
- Mouthwash and mouth rinse — including antibacterial varieties
- Dental floss and floss picks
- Teeth whitening strips and kits
- Denture adhesive, cleaners, and tablets — important for members who wear dentures
- Oral pain relievers — like Orajel for toothache and gum discomfort
- Tongue scrapers
Electric toothbrushes may be covered under some plans as a health device. Check your portal to see if your plan includes them.
Eye & Ear Care
Eye & Ear Care
Vision and hearing health products are often overlooked but are a valuable part of your benefits:
- Lubricating and rewetting eye drops — for dry eyes
- Contact lens solution — saline and multi-purpose solutions
- Reading glasses — available in a range of magnifications
- Eye compresses and masks — for dry eye relief
- Ear drops — for pain relief and ear wax softening
- Ear wax removal kits — bulb syringes and irrigation kits
- Ear plugs — for hearing protection and sleep
Diabetes Care
Diabetes Care
For members managing diabetes, this category can be one of the most impactful parts of your benefits. Eligible items often include:
- Blood glucose monitors (glucometers) — brand-name and store-brand models
- Test strips — must typically be compatible with your glucometer brand
- Lancets and lancing devices — for blood sampling
- Insulin syringes and pen needles
- Alcohol swabs and prep pads
- Diabetic socks — designed to improve circulation and reduce foot complications
- Continuous glucose monitor (CGM) supplies — check your specific plan for coverage
Personal Care
Personal Care
Personal care items address day-to-day comfort and dignity. These products are often essential for members managing specific health conditions:
- Incontinence pads, liners, and protective underwear — Poise, Depend, and store brands
- Feminine hygiene products — pads, tampons, and menstrual cups (eligibility varies)
- Compression socks and stockings — for circulation and edema management
- Bed pads and waterproof mattress protectors
- Skin care items — medically relevant items like wound care creams and barrier creams
Health Devices
Health Devices
Health monitoring devices empower you to take a proactive role in managing your wellbeing:
- Blood pressure monitors — wrist and arm-cuff models
- Pulse oximeters — to measure blood oxygen levels and heart rate
- Pedometers and step counters — to track daily activity
- Digital scales — body weight and BMI scales (plan-dependent)
- Pill organizers and medication dispensers
- Nebulizers — for asthma and respiratory management (check your plan)
- TENS units — for pain management via electrical stimulation (check your plan)
How Eligibility Varies by Plan
Not every item listed above will be covered by every Humana health plan. Healthy Benefits Plus is designed to be flexible, meaning your plan’s benefit package reflects your specific coverage tier and region. Here’s what you should keep in mind:- Plan type matters. Some plans offer a basic OTC card covering medications and vitamins only, while others offer a Flex card that extends to groceries, produce, and utilities.
- Allowance amounts vary. Your periodic benefit amount — whether monthly or quarterly — is set by your plan.
- Category access differs. A plan in one state may include diabetes devices, while a plan in another state may not.
- Eligible item lists are updated periodically. Items approved this year may change next year during your plan’s renewal cycle.
Review your plan’s Evidence of Coverage (EOC) document or contact Humana member services if you’re unsure about a specific benefit category. Your plan documents are always the final authority on what’s covered.
How to Search for Eligible Items in the Portal
The easiest way to confirm whether a specific product is covered is to use the eligibility search tool built into the Healthy Benefits Plus member portal.1
Sign in to your account
Visit healthybenefitsplus.com/humana and sign in using your HealthSafe ID credentials. If you haven’t registered yet, you’ll need your card number, ZIP code, and date of birth to create your account.
2
Navigate to the product catalog
Once you’re logged in, select the Shop or Eligible Items section from the main navigation menu. This takes you to your personalized catalog of covered products.
3
Search or browse by category
Use the search bar to look up a specific product by name or keyword (for example, “ibuprofen” or “blood pressure monitor”). You can also browse by category using the filters on the left side of the page.
4
Check the product detail page
Click any product to view its detail page. Eligible items will show your plan’s approved status and, if ordering online, allow you to add the item directly to your cart.
5
Confirm before shopping in-store
If you plan to purchase in-store, make note of the exact product name and size. Eligibility can sometimes differ by package size or formulation, so matching the specific product to what you saw in the portal helps avoid a declined card at checkout.
