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Your Healthy Benefits Plus card puts real purchasing power in your hands — but only at the right places. Unlike a standard debit or credit card, your benefits card is accepted exclusively at participating retailers that have partnered with the Healthy Benefits Plus program. Walking up to a checkout line at a non-participating store and having your card decline is frustrating, especially when you are counting on those benefits. The good news is that finding a participating store near you takes just a few clicks, and once you know your go-to locations, shopping your benefits becomes a seamless part of your everyday routine.

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Why Participating Stores Matter

Your Healthy Benefits Plus prepaid card is loaded with a periodic allowance meant to cover eligible health, wellness, OTC medication, and — depending on your plan — grocery and produce purchases. The card’s spending is routed through a specialized payment network that validates both the retailer and the individual item at the point of sale. If the store is not enrolled in the program, the transaction will be declined — even if the item you are buying would otherwise qualify. Knowing which stores accept your card ahead of time saves you time, avoids checkout-line surprises, and ensures you get the most out of every dollar on your card.

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How to Use the Store Finder Tool

The fastest way to locate a participating retailer near you is through the official Store Finder tool on the member portal.
1

Visit the Store Finder

Go to healthybenefitsplus.com/humana/Stores/StoreFinder in your browser. You do not need to be signed in to use this tool.
2

Enter Your Location

Type your ZIP code or city and state into the search field, then select a search radius that fits your travel preferences — options typically range from 5 to 25 miles.
3

Browse the Results

A list of nearby participating retailers will appear, along with a map view showing each location’s address, distance from you, and store hours where available.
4

Save Your Favorites

Make a note of the stores closest to you, or bookmark the page so you can quickly reference it before your next shopping trip.
Run a Store Finder search any time you travel or move. Participating retailer availability varies by region, so it is worth checking what is available in an unfamiliar area before you head out.

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Common Participating Retailers

The Healthy Benefits Plus network includes a wide range of national and regional chains, so there is a good chance a participating location is closer than you think. Commonly enrolled retailers include:

CVS Pharmacy

One of the most widely available participating pharmacies. Find OTC medications, vitamins, personal care products, and health devices in virtually every aisle.

Walgreens

Another nationwide pharmacy chain where your card is welcome. Walgreens stores carry a broad selection of eligible health and wellness items.

Walmart

Walmart superstores and neighborhood markets often participate, giving you access to groceries (where your plan includes that benefit), OTC products, and more all under one roof.

Dollar General

With thousands of locations across the country, Dollar General is a convenient stop for everyday health essentials and personal care staples.

Family Dollar

Similar to Dollar General, Family Dollar stores offer everyday health and household products at value prices — a smart choice for stretching your allowance further.

Rite Aid

Rite Aid pharmacies carry a strong selection of eligible OTC and wellness items, and many locations include expanded health services.

Kroger-Family Stores

Kroger and its affiliated banners — including Fred Meyer, King Soopers, Fry’s, and others — may participate, especially useful if your plan covers eligible grocery and produce purchases.

Other Retailers

Additional regional chains and independent pharmacies may also be enrolled. Always confirm through the Store Finder for the most up-to-date list in your area.
Retailer participation can change. The Store Finder tool reflects the most current network information, so use it as your definitive source rather than relying on a store list from a previous benefit period.

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Tips for a Smooth In-Store Shopping Experience

A little preparation before you leave the house goes a long way toward making your in-store shopping trip hassle-free.
  • Bring your benefits card. Your Healthy Benefits Plus card is the only way to pay for eligible items in-store. Store staff cannot manually apply your benefits without it.
  • Know your balance before you shop. Log in to healthybenefitsplus.com/humana with your HealthSafe ID to check your current balance and any upcoming reload dates. You can also call the number on the back of your card.
  • Look for the Healthy Benefits Plus accepted sign. Many participating stores display signage at the entrance or near the pharmacy indicating that the program is accepted. When in doubt, ask a store associate or the pharmacist.
  • Check item eligibility at the shelf. Not every product in a participating store is covered — only items that meet the program’s eligibility criteria will process successfully. When available, use the product search feature on the member portal to verify eligibility before you shop.
  • Keep your receipts. Hold on to your purchase receipts so you can cross-reference your transaction history in the portal if any questions come up about a charge.
Before a big shopping trip, log in to your account and use the eligible items search to build a mental (or written) list of what qualifies. This keeps your cart focused and helps you avoid any surprises at checkout.

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What to Do If a Store Doesn’t Accept Your Card

If you arrive at a store that the Store Finder listed as participating and your card is declined, there are a few things to try:
  1. Verify the item is eligible. The store may participate in the program, but the specific product you selected might not be covered under your plan. Check the item’s eligibility through the member portal.
  2. Confirm your balance is sufficient. A card decline can also mean your current balance is lower than the transaction total. Check your balance through the portal or by calling the number on the back of your card.
  3. Contact Member Support. If your card is declined and you believe the store and item should qualify, call the Member Support number printed on the back of your card. A representative can investigate the issue and help you resolve it quickly.
Card declines at non-participating retailers are expected behavior — the program is designed to limit spending to enrolled locations and eligible items. If a store is not in the network, no amount of troubleshooting will override that restriction.

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Shop Online as a Flexible Alternative

Can’t find a participating store nearby, or simply prefer the convenience of home delivery? The Healthy Benefits Plus member portal at healthybenefitsplus.com/humana includes an online shop where you can browse and purchase thousands of eligible items and have them delivered directly to your door. Online shopping through the portal is an excellent option if you have limited mobility, live in a rural area, or want to explore a wider selection than what your local stores carry.

Find a Store Near You

Use the official Store Finder tool to locate participating retailers in your area. Enter your ZIP code to see a map and list of nearby stores that accept your Healthy Benefits Plus card.
Making the most of your Healthy Benefits Plus benefits starts with knowing exactly where to spend them. Bookmark the Store Finder, get familiar with the retailers in your neighborhood, and always double-check your balance before you shop. A small amount of planning turns your periodic allowance into a powerful tool for supporting your health and wellness all year long.