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Your Healthy Benefits Plus member account is your command center for everything related to your supplemental benefits. Once you’re set up online at healthybenefitsplus.com/humana, you can check your available balance before you shop, browse thousands of eligible items, review past transactions, find nearby participating retailers, and even place orders for home delivery — all without picking up the phone. Taking a few minutes to get familiar with your account can save you time, prevent checkout surprises, and help you get every dollar of value out of your Humana health plan benefit.

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Registering Your Account

Before you can sign in, you’ll need to create an account and link it to your benefits card. Have your Healthy Benefits Plus card handy — you’ll need information printed on the card itself.
1

Go to the Member Portal

Open a web browser and navigate to healthybenefitsplus.com/humana. Click Register or Create Account to begin the registration process.
2

Enter Your Card Details

Provide the following information to verify your identity and link your card to your new account:
  • Card number — found on the front of your Healthy Benefits Plus card
  • ZIP code — the ZIP code associated with your account
  • Date of birth — used to confirm your identity
Double-check each field before proceeding. An incorrect card number or date of birth will prevent registration from completing.
3

Create Your HealthSafe ID

You’ll be guided to set up a HealthSafe ID — a secure single sign-on credential used across Humana’s member tools. Choose a strong password and store it somewhere safe. Once your HealthSafe ID is created, you can use it to sign in anytime.
If your card hasn’t arrived yet or you’re unsure which card number to use, call the member support number printed on the back of your Humana member ID card for assistance.

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Signing In to Your Account

After registering, signing in is quick and straightforward.
1

Visit the Sign-In Page

Go directly to healthybenefitsplus.com/humana/Account/SignIn or click Sign In from the homepage.
2

Enter Your HealthSafe ID Credentials

Type in the username and password you created during registration. Click Sign In to access your account dashboard.
Bookmark the sign-in page on your phone or computer so you can quickly check your balance before heading to the store.

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What You Can Do in Your Account

Once you’re signed in, your member dashboard gives you access to a range of helpful features designed to make using your benefits as easy as possible.

Check Your Balance

View your current available balance at any time. Knowing your balance before you shop helps you plan your purchases and avoid declined transactions at checkout.

View Transaction History

Review a detailed record of past purchases and card activity. This is especially useful for tracking your spending and confirming that a transaction posted correctly.

Browse Eligible Items

Search or browse a catalog of items covered under your plan. Eligibility can vary by plan, so checking the portal is the most reliable way to confirm whether a specific product is covered before you buy.

Find Participating Stores

Use the Store Finder tool to locate participating retailers near you — such as CVS, Walgreens, Walmart, and Dollar General — so you always know where you can use your card in person.

Place Online Orders

Shop directly through the member portal for home delivery. Browse eligible products, add them to your cart, and check out using your benefits card balance — no out-of-pocket payment required for covered items.

Update Account Information

Keep your contact details current so you never miss important communications about your benefits, balance reloads, or eligible item updates.

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Updating Your Account Information

Keeping your account information up to date ensures you receive important notifications and that your account stays secure. To update your details, sign in and navigate to your Account Settings or Profile section. From there you can update your email address, phone number, and communication preferences. If you need to make changes to information tied to your Humana health plan enrollment — such as your mailing address — contact Humana member services directly, as some details must be updated at the plan level.

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Forgot Your Password?

It happens to everyone. If you can’t remember your HealthSafe ID password, you can reset it quickly without calling support.
1

Go to the Sign-In Page

Visit healthybenefitsplus.com/humana/Account/SignIn and click the Forgot Password link below the sign-in form.
2

Verify Your Identity

Enter the email address or username associated with your HealthSafe ID. You’ll receive a password reset link or verification code by email or text, depending on how your account is set up.
3

Set a New Password

Follow the instructions in the message to create a new password. Choose something unique — avoid using the same password you use for other accounts or sites.
Password reset links are time-sensitive and typically expire within a short window. If your link has expired, simply return to the sign-in page and request a new one.

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Language Preferences

The Healthy Benefits Plus member portal is available in English by default. Depending on your plan and region, additional language options may be available within your account settings. If you need assistance in a language other than English, call the member support number on the back of your Humana member ID card — multilingual support representatives may be available to help you navigate your benefits.

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Keeping Your Account Secure

Your benefits card has real dollar value, and protecting your account is just as important as protecting a debit card or bank account. Follow these simple practices to keep your account and benefits safe.
  • Never share your login credentials. Your HealthSafe ID username and password are personal. No Humana or Healthy Benefits Plus representative will ever ask for your full password.
  • Log out on shared or public devices. If you sign in on a library computer, a family member’s tablet, or any device that others have access to, always click Sign Out when you’re done — don’t just close the browser window.
  • Use a strong, unique password. Combine uppercase and lowercase letters, numbers, and symbols. Avoid obvious choices like birthdays or your name.
  • Monitor your transaction history regularly. Check your account activity periodically so you can quickly spot any charges you don’t recognize and report them promptly.
  • Be cautious of phishing attempts. If you receive an unsolicited email or text message asking you to click a link and enter your Healthy Benefits Plus credentials, do not click it. Go directly to the official site by typing the URL into your browser.

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Getting Help When You Need It

If you run into any issues with your account — trouble registering, a balance that doesn’t look right, a card that was declined, or anything else — the fastest way to get help is to call the member support number printed on the back of your Humana member ID card. Support representatives can access your account, verify your benefits, and walk you through any issue you’re experiencing.
Before you call, have your Humana member ID card and your Healthy Benefits Plus card nearby. Having both cards ready helps the support team pull up your account quickly and resolve your issue faster.
Managing your Healthy Benefits Plus account online puts you in control of your benefits year-round. Whether you’re checking your balance on the go, planning a shopping trip, or ordering products for delivery, your member portal makes it simple to make the most of what your Humana plan provides.